Privacy Policy

Last modified: 2025-02-07

1. Introduction

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,185 23 912 :DI ynapmoC
,52/1322 oheksarH ta detaes
,4 eugarP 00 841
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(“Clickaine” or “We”) respects your privacy and commits to protecting it through our compliance with the practices described in this policy.

This policy describes our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may collect from you or that you may provide when you visit our website or other digital properties, communications, or forms that link or refer to this policy (our “Website”).

This policy applies to the personal data collected through our Website, regardless of the country where you are located.

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections might allow the third party to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

For the purposes of this policy, “you” refers to any individual who interacts with our Website, including visitors who browse our Website without entering into an agreement with us, as well as individuals with whom we have entered into an agreement for the provision of services (“Services”), whether you are an Advertiser or Publisher, under our Terms of Service (“User”). We may also process personal data of Users’ employees, contractors and other persons, who use our Website and Clickaine Network on the User’s behalf. The legal basis and scope of data processing may differ accordingly, depending on whether you are a Website visitor or a User.

In the EEA area we always process your personal data in compliance with legal regulations. The main one is Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, "GDPR").

Please read this policy carefully to understand our policies and practices for processing and storing your personal data. By engaging with our Website as a Website visitor, you accept and consent to the practices described in this policy. As a User, you take into account this policy when entering into an agreement with us. We may change this policy on one or more occasions (see Changes to Our Privacy Policy). Your continued engagement with our Website or use of our Services after any such revisions indicates that you accept and consent to them, so please check the policy periodically for updates.

Data Controller

We are the controller of your personal data. Therefore, we are responsible for the processing of your Personal data as described in this privacy policy. If you have questions about your data or your rights, you may contact the data controller at privacy@clickaine.com.

2. Data We May Collect About You

We may collect various types of data from and about you:

  • Identification details: Information such as name, surname, date of birth, username and account information, residence address and any other identification details you provide.
  • Contact details: That include information such as e-mail and phone number.
  • Billing and banking details: Payments on our Website are processed by a third-party provider and the details are not stored by Clickaine, but we may collect data found on invoices, bank account information, and information about received and sent payment and data shared by the payment processor.
  • Information about your use of the Website – technical data: Information about your browsing behavior on our Website, including IP address, browser type and version, operating system, time zone, device identifiers, URLs of referral and destination websites, and clickstream data within the Clickaine network. This may also include ad interaction data collected when you interact with ads served by Clickaine on our network of publisher sites.
  • Information contained in the agreement: In the case of a User, we process information about the Services we provide to you, as well as other details related to the agreement—such as information about complaints, termination, etc.
  • Information from our communication: This mainly includes information in emails, written records of our meetings, details provided in order forms. In short, the content of our communication.
  • Non-Personal and Aggregated Data: Statistical or demographic information derived from personal data but not identifying specific individuals, such as aggregated statistics on Website usage.
  • Cookies and Tracking Data: Our Website and ad network use cookies, beacons, and similar technologies to track user interactions, collect analytical data, and serve relevant ads. These technologies help us analyze Website usage, customize content, and deliver targeted advertising. Please see our Cookie Policy for more details.

If we combine or connect non-personal, demographic, or technical data with Personal data so that it directly or indirectly identifies an individual, we treat the combined information as Personal data.

3. How We Collect Personal data About You

We use different methods to collect data from and about you including through:

  • Direct interactions: You provide Personal data directly by filling out forms or communicating with us and by using the Website and Clickaine software.
  • Automated technologies or interactions: We use cookies, beacons, and tracking pixels to automatically collect data about your interactions with our Website and ads within the Clickaine network (see Cookies and Automatic Data Collection Technologies).
  • Third parties or publicly available sources: We may receive Personal data from service providers, such as analytics, ad networks, payment processors, and publicly available sources.

4. Cookies and Automatic Data Collection Technologies

Our Website uses cookies (small files placed on your device) or other automatic data collection technologies to distinguish you from other Website users. This helps us deliver a better and more personalized service when you browse our Website.

Please note that we do not recognize or respond to any do not track signals (DNT). For more information about DNT, visit www.allaboutdnt.com.

In the EU, you have the right to choose whether to accept or reject non-essential cookies. When you first visit our Website, we will ask for your consent to use cookies that are not strictly necessary for the functioning of the Website (such as analytics or marketing cookies). You can manage your cookie preferences at any time through our cookie consent tool or in your browser settings.

In the US, you may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, certain parts of our Website may become inaccessible and certain features may not work correctly. Unless you adjust your browser settings to refuse cookies, our system will issue them. For detailed information on the cookies and other tracking technologies we use and the purposes for which we use them, see our Cookie Policy.

Our Website may also contain web beacons (small transparent embedded images or objects, also known as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count website page visitors or to compile other similar statistics including recording Website content popularity or verifying system and server integrity.

PERSONAL DATA PROCESSING IN THE USA

Third-Party Use of Cookies and Other Tracking Technologies in the USA

Some content or applications on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. They may associate the information collected with your personal data or they may collect information, including personal data, about your online activities over time and across different websites or other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control how these third-party tracking technologies operate or how they may use the collected data. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Personal Data Use Choices.

5. How We Use Your Personal data in the USA

We use your Personal data to provide you with products, offer you services, communicate with you, deliver advertising and marketing, or conduct other business operations, including using data to improve and personalize your experiences. Examples of how we may use the Personal data we collect include to:

  • Present our Website and provide you with the information, products, services, and support that you request from us.
  • Meet our obligations and enforce our rights arising from any contracts with you, including for billing or collections, or comply with legal requirements.
  • Fulfill the purposes for which you provided the data or that were described when it was collected.
  • Notify you about changes to our Website, products, or services.
  • Ensure that we present our Website content in the most effective manner for you and for your computer.
  • Monitor compliance with our Terms of Service, prevent fraudulent activities, and enhance network security.
  • Conduct internal analyses, troubleshooting, and customer support.
  • Improve our Website, products or services, marketing, or customer relationships and experiences.
  • Enable your participation in our Website’s interactive, social media, or other similar features.
  • Protect our Website, employees, or operations.
  • Measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
  • Make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.
  • For any other purpose with your consent.

We may use non-personal data for any business purpose.

6. Disclosure of Your Personal Data in the USA

We may share your personal data with:

  • Any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, and our affiliates.
  • Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization). We contractually require these third parties to keep that personal data confidential and use it only for the contracted purposes.

We may also disclose your personal data to third parties:

  • To fulfill the purpose for which you provide it.
  • For any other purposes that we disclose in writing when you provide the data.
  • With your consent.
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • To a buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where one of the transferred assets is the personal data we hold.
  • To comply with any court order, law, or legal process, including responding to any government or regulatory request.
  • To enforce or apply our terms of service and other agreements.
  • To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction.

We may share non-personal data without restriction.

7. Your Personal Data Use Choices

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

  • Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Our Website may, on one or more occasions, contain links to and from the websites of our partner networks, advertisers, and affiliates, or include plug-ins enabling third-party features. If you follow a link to any third-party website or engage a third-party plug-in, please note that these third parties have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these third parties.

8. Your Rights in the USA

US state consumer privacy laws may provide their residents with additional rights regarding our use of their Personal data.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

  • Confirm whether we process their Personal data.
  • Access and delete certain Personal data.
  • Correct inaccuracies in their Personal data, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
  • Data portability.
  • Opt-out of Personal data processing for:
    • targeted advertising (excluding Iowa);
    • sales; or
    • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
  • Either limit (opt-out of) or require consent to process sensitive Personal data.

The exact scope of these rights might vary by state. To exercise any of these rights please email privacy@clickaine.com. To appeal a decision regarding a consumer rights request please email privacy@clickaine.com.

Nevada provides its residents with a limited right to opt-out of certain Personal data sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: privacy@clickaine.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

We try to respond to all legitimate requests within one month. Occasionally it might take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will let you know and keep you updated.

You will not have to pay a fee to access your Personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to honor your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal data (or to exercise any of your other rights). This is a security measure to ensure that Personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information regarding your request to speed up our response.

9. Jurisdiction Specific Rights

PERSONAL DATA PROCESSING IN THE EUROPEAN ECONOMIC AREA (AND UNITED KINGDOM)

If you live in the European Economic Area (or the United Kingdom), the following terms apply to you:

Legal Basis for Processing and Data retention

We always need a lawful reason to process your Personal data. This means there has to be a legal basis for any processing of your data.

What is the legal basis for the processing? Why do we process your personal data? How long? What Personal data?
CONSENT
Article 6.1 a) GDPR
or
LEGITIMATE INTEREST
Article 6.1 f) GDPR
Provision of the basic functions of our Website, analytics, improvements of our services etc., with the help of cookies and beacons. Preferences can be set in the cookie bar. The period of processing varies depending on the cookie type, see below the cookie table. Information about the User’s visit of the Website may include IP address, the date and time of the visit, operating system, language settings, history of behavior on the Website, data concerning mobile phone etc.
LEGITIMATE INTEREST
Article 6.1 f) GDPR
Defending against and tracing attacks by hackers, protecting our Website. The IP addresses are stored for no more than 1 month. To protect against attacks, we store the IP addresses of all users who access our Website. The logs created are only used to monitor security breaches and are only actively viewed and used when such an event takes place.
TAKING STEPS PRIOR TO ENTERING INTO A CONTRACT
Article 6.1 b) GDPR
Processing of your data when you complete our contact form on the Website or give us information in relation to a possible entering into a contract together. Closed inquiries are deleted regularly, but no later than 3 years from the date of the inquiry. Basic identification data (e.g., name, surname)
Contact details (e.g., e-mail address, phone number)
Information from our communications (other information included in the contact form or an e-mail message, or by other means of communication)
LEGITIMATE INTEREST
Article 6.1 f) GDPR
Dealing with other inquiries or questions not directly related to entering a contract together. Closed inquiries are deleted regularly, but no later than 3 years of the date of the inquiry. Basic identification data (e.g., name, surname)
Contact details (e.g., e-mail address, phone number)
Information from our communication (other information included in the contact form or an e-mail message, or by other means of communication)

User of the Services

If you choose to enter into a contract with us and use our Services, we will process Personal data only to the extent necessary to provide the services in accordance with the Terms of Service.

What is the legal basis for the processing? Why? How long? What Personal data?
CONSENT
Article 6.1 a) GDPR
or
LEGITIMATE INTEREST
Article 6.1 f) GDPR
Provision of basic functions of our Website, analytics, improvements of our Services. The User can set preferences in the cookie bar. The processing processes varies depending on the cookie type, see the cookie table in the Cookie Policy. Information about the User’s visit of the Website may include IP address, the date and time of the access, operating system, language settings, history of behavior on the Website, data concerning mobile phone etc.
THE PERFORMANCE OF THE CONTRACT
Article 6.1 b) GDPR
Conclusion and execution of the contract to fully start using the Services.
Creation and maintenance of the User account in the extent necessary to provide all the features of the Service.
Provision of any other agreed upon Services.
Notification about changes to the Website and Services.
For the term of the Agreement and potentially for up to 30 days afterwards, if we agree to let you export data from the User account. Basic identification data (e.g., name, surname)
Contact details (e.g., e-mail address, phone number)
Billing details and bank details
Logging into the User account and actions taken with respect to the User account (e.g., the information filled in by the User in the User account, the time of signing up, the date of the last profile update)
Information about our contract (e.g., how is the contract fulfilled by both parties, how was the remuneration calculated etc.)
Cookies and IP address, activity data (including information about device, operating system and browser)
Information from our communication
LEGAL REQUIREMENTS
Article 6.1 c) GDPR
Sometimes we must process Personal data when the law requires us to do so. This concerns mainly accounting and tax regulations. For the period required by the legislation (normally 10 years from the end of the financial year in which the tax/accounting event occurred) Basic identification data (e.g., name, surname)
Contact details (e.g., e-mail address, phone number)
Billing details and bank details
LEGITIMATE INTEREST
Article 6.1 f) GDPR
Where we believe it is necessary to protect our legal rights, interests and the interests of others, we may use the Personal data in connection with legal claims, compliance, regulatory or audit functions. For the period of up to 16 years, which corresponds to the longest statute of limitations period (15 years) and one extra year to deal with any potential disputes brought upon by you. Basic identification data (e.g., name, surname)
Contact details (e.g., e-mail address)
Information about our contract (e.g., how is the contract fulfilled by both parties, how was the remuneration calculated etc.).
LEGITIMATE INTEREST
Article 6.1 f) GDPR
To monitor compliance with our Terms of Service, prevent fraudulent activities, and enhance network security. For up to 3 months.
If an event happened (e.g. violation of Terms of Service, fraudulent activity, security breach), we may process your Personal data to protect our legitimate interest for up 16 years, as mentioned above.
Logging into the User account and actions taken with respect to the User account (e.g., the information filled in by the User in the User account, the time of signing up, the date of the last profile update)
Information about our contract (e.g., how is the contract fulfilled by both parties, how was the remuneration calculated etc.)
Cookies and IP address, activity data (including information about device, operating system and browser)
CONSENT
Article 6.1 a) GDPR
We process your Personal data based on your consent in cases where the processing cannot be justified under any of the above-mentioned legal grounds for data processing. We will retain your Personal data for as long as your consent is granted. You may withdraw your consent at any time, for example, via email. However, withdrawing your consent or its expiration does not necessarily mean that we must delete all the Personal data we have processed based on it. We may continue processing the Personal data where another legal basis allows us to do so. The data processed under consent includes those specified in the consent form for personal data processing. The Controller does not process any special categories of Personal data.

Sharing your Personal data with other entities

We may share your Personal data with other entities to ensure our efficient operation. Our service providers become processors of Personal data but are only authorized to process your data to the extent we have agreed upon with them.

We may share your Personal data with:

  • Third-party service providers. We use third-party service providers to provide us with Website development, hosting, maintenance, backup, storage, payment processing, analysis, marketing, and other services. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including appropriate security and confidentiality procedures designed to protect your information.
  • Consultants. We may use consultants who help us in the areas of taxes, accounting, law or other areas.
  • Employees and contractors. Business partners, suppliers, service providers, sub-contractors, employees and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization).
  • Legal obligations. We may disclose to other entities than the processors mentioned above, if required by law or in response to lawful requests from public authorities or pursuant to a court order in connection with legal proceedings.
  • Outside EEA transfers. For Personal data that falls under the scope of GDPR, please note that cross-border transfers to our processors or other entities may include countries outside of the European Economic Area (EEA). We take steps to ensure all Personal data is transferred only where adequate protection is given. Where we transfer Personal Data outside of the EEA to a country not determined by the European Commission as providing an adequate level of protection for Personal data, the transfers will be under an agreement that covers the EU requirements for the transfer of Personal data outside the EEA, such as the European Commission approved standard contractual clauses.

We are ready to provide you with an up-to-date list of specific entities to which we transfer your personal data. Just send a request via email or contact us in any other way.

We may also provide your Personal data to third persons in the following cases:

  • To a buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where one of the transferred assets is the Personal data we hold.
  • To enforce or apply our terms of service and other agreements.
  • To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction.

Your Rights under GDPR

Under certain circumstances, you have rights under data protection laws concerning your Personal data. Your rights may include the following:

  • Right to Access: You have the right to obtain confirmation from us as to whether your Personal data is being processed. If it is, you have the right to access this data and information about what Personal data is being processed. You also have the right to receive a copy of your personal data. The first copy will be provided for free, the following copies for a fee in accordance with our administrative expenses.
  • Right to Correction: You can request the correction of inaccurate Personal data or the completion of incomplete Personal data.
  • Right to Erasure and Restriction: Under certain conditions, we are also obligated to erase your Personal data or restrict its processing if you request it. You also have the right to transfer your Personal data to another data controller under certain conditions.
  • Right to Data Portability: Upon the User's request, we will provide you with the Personal data that the User has supplied in a structured, commonly used, and machine-readable format for transfer to another controller.
  • Right to Withdraw Consent: Only applies to the situations where a consent is given. If the User changes their mind, they may inform us at any time. Consent to the processing of the Personal data for marketing and commercial purposes can be revoked at any time without affecting the lawfulness of processing based on the consent before its withdrawal.
  • Right to Lodge a Complaint: If you suspect that your Personal data is being processed unlawfully, you have the right to lodge a complaint with the supervisory authority in your country of residence, place of work, or where the alleged violation occurred. In Czechia you can lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů) at www.uoou.gov.cz, located at Pplk. Sochora 27, 170 00 Prague 7.

If you believe that our data processing practices infringe on your rights under GDPR, you may lodge a complaint with a supervisory authority in the country where you live or work.

In addition, you have the right to object if we process your Personal data for the purposes of the legitimate interests and direct marketing purposes pursued by us. You can submit this objection by sending it to our contact address or email. We will evaluate it within one month of receiving it. To exercise any of these rights please email privacy@clickaine.com.

You will not have to pay a fee to access your Personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to honor your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal data (or to exercise any of your other rights). This is a security measure to ensure that Personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information regarding your request to speed up our response.

10. Other information

Data Security

The security of your Personal data is very important to us. We use physical, electronic, and administrative safeguards designed to protect your Personal data from loss, misuse, and unauthorized access, use, alteration, or disclosure. We store all Personal data you provide to us behind firewalls on servers employing security protections. We encrypt any payment transactions using SSL technology.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal data, we cannot guarantee the security of your Personal data transmitted to our Website. Any transmission of Personal data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website.

Data Retention

Except as otherwise said in the policy, permitted or required by law or regulation, we will only retain your Personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Personal data processed under consent may be retained until consent is withdrawn. Under some circumstances, we may anonymize your Personal data so that it can no longer be associated with you. We may use that anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent. Anonymized or aggregated data may be retained and used indefinitely.

Withdrawing Your Consent

Where you have provided your consent to the collection, use, and transfer of your Personal data, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at privacy@clickaine.com. Please note that if you withdraw your consent, we might not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

Children’s Online Privacy

Our services on the Website are available only to individuals who are 18 years of age or older. If we learn we have mistakenly or unintentionally collected or received Personal data from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us at privacy@clickaine.com.

Accessing and Correcting Your Personal data

If you have created an account on our Website, you can access, review, and change your Personal data by logging into the Website and visiting your account profile page.

If you nave not created an account on our Website or you cannot access, review, or change your Personal data on your account profile page, you may send us an email at privacy@clickaine.com to request access to, correct, or delete any Personal data that you have provided to us. We cannot delete your Personal data except by also deleting your user account. We might not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or negatively impact the information’s accuracy.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the Personal data that we hold about you or make your requested changes. Law might allow or require us to refuse to provide you with access to some or all the Personal data that we hold about you, or we might have destroyed, erased, or made your Personal data anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your Personal data, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

If you are concerned about our response or would like to correct the information provided, you may contact us at privacy@clickaine.com.

Changes to Our Privacy Policy

We will post any changes we might make to our privacy policy on this page. If the changes materially alter how we use or treat your Personal data we will notify you by email to the primary email address specified in your account or through a notice on the Website home page. Please check back frequently to see any updates or changes to our privacy policy.

Contact Information

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at:

,.o.r.s sdA eguH
,52/1322 oheksarH
,00841 eugarP
,cilbupeR hcezC

privacy@clickaine.com

We have procedures in place to receive and respond to complaints or inquiries about our handling of Personal data, our compliance with this policy, and with privacy laws. To discuss our compliance with this policy, please contact our data privacy officer using the contact information listed above.